This is one of the problem that most windows user face, especially laptop user. This this is due to the Bluetooth software which is install in the machine. We cannot restore it except by uninstalling the Bluetooth software, but uninstall the Bluetooth software may remove the Bluetooth driver which cause the Bluetooth device to stop working. So we can do a simple trick.
1. Open the Start Menu and typed Bluetooth File Transfer Wizard. Right click on it and select open file location. In the folder find the shortcut file called “Bluetooth File Transfer Wizard” and copy it to your desktop.
2. Open the properties by right click and select properties on the shortcut that you have copied to your desktop.
3. Under shortcut tab, edit the Target field by adding “ -receive” to the end of the line and apply the setting.
4. Now when you open “Bluetooth File Transfer Wizard” that you have placed in the desktop, it will open a dialog that will be ready for the file to be transferred.
You can download the ready made file from the link below